Knowledgebase

I can't use/access the Shell (SSH) Access

For security reasons, we've changed the SSH port from 22 to 2323 on all optimized hosting plans.

If you're on "Smart" plan, you cannot use Shell (SSH) Access as it is not included on that plan.

The nameservers are: ns1.oncloud.ph ns2.oncloud.ph Note: The DNS propagation may take up...

Yes, you can upgrade/downgrade or change your current plan anytime. Note: Upgrade price is...

To login on cPanel Control Panel, just enter your website address, followed by /cpanel (e.g....

It is impossible to change the username of your cPanel account on your own at the moment, but we...